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Best Seller

Women

Snow
- One-Piece Suits
- Snow Jacket
- Snow Pants
- Goggles
- Beanies
- Facemasks & Neckwarmers
- Gloves
- Socks
- Base Layers
- Fleece
- Down
- Protective Gear
- Bags
Hike
- Waterproof Jacket
- Hardshell
- Softshell
- Hiking Pants
- Quick-Dry Top
- Down
- Fleece
- Base Layers
- Backpack
- Vestpack
- Hiking Shoes
- Caps & Hats
- Sun Glasses
- HIking Gloves
- Trekking Poles
Surf

Men

Kids

Accessories & Bags

Snow
- Goggles
- Beanies
- Neck Warmer & Mask
- Gloves
- Socks
- Protective Gear
- Backpack
Hike
Surf
- Surfboard Fins
- Surfboard Leg Rope
- Traction Pads
- Surf Hats
- Surfboard Wax
- Surfboard Bags
- Surfboard Racks

Boots & Shoes

Support

Track Your Order

Best Seller
Women
Men
- Snow
  - Snow Jacket
  - Snow Pants
  - Goggles
  - Beanies
  - Facemask & Neckwarmer
  - Gloves
  - Socks
  - Base Layers
  - Fleece
  - Down
  - Protective Gear
  - Bags
- Hike
  - Waterproof Jacket
  - Hardshell
  - Softshell
  - Hiking Pants
  - Fleece
  - Down
  - Base Layers
  - Backpacks
  - Vestpacks
  - Hiking shoes
  - Caps & Hats
  - Sun Glasses
  - Trekking Poles
  - Hiking Gloves
- Surf
Kids
- Snow
- Hike
  - Caps & Hats
Accessories & Bags
- Snow
  - Goggles
  - Beanies
  - Neck Warmer & Mask
  - Gloves
  - Socks
  - Protective Gear
  - Backpack
- Hike
- Surf
Boots & Shoes
- Snow Boots
- Hiking Shoes
Support
Track Your Order

Shipping policy

Order Processing Time

All orders are processed within 1-3 business days. You will receive a notification once your order has been dispatched.

Delivery Process

The shipping takes 4-5 business days for delivery. Delivery time may vary slightly based on your location. We will send you the products via international express shipping from the factory end in China.

Total Delivery Time

The total estimated delivery time is 5-8 business days. This may vary slightly depending on your delivery address.

Express shipping is provided by FedEx Express, with an estimated delivery time of 3‑5 business days. Shipping cost details will be displayed on the checkout page.

Both Standard and Express shipping fees are non‑refundable.

Shipping costs are paid to our carrier upon dispatch. These charges cannot be reversed once the order has shipped, so shipping fees will not be refunded for returns or cancellations.

*Do NOT place an urgent order. If you are on a tight timeline, please contact us first before you place an order!

*Please keep in mind that when things happen like national holidays, inventory shortages, shipping carrier delays, customs delays, extreme weather, and other scenarios that we, unfortunately, have no control over, your delivery may be delayed. We appreciate your patience in those instances.

Shipping Fees & Duties

For UK

Enjoy free standard shipping on orders over £99.99 GBP.
A shipping fee of £9.99 GBP will apply to orders below £99.99 GBP..
No duty is required.
VAT is included in the price.

Shipping Areas

We currently only offer shipping to the UK.

For shipment to Australia & the EU, please refer to our website www.chillcarve.com and www.chillcarve.de

For other questions, please contact us at service@chillcarve.co.uk.

Shipping Address Modification

Because we aim to fulfill orders as quickly as possible, we cannot change the shipping address or other details on your order after 24 hours since ordering. You are welcome to return the item to us in accordance with our Return Policy .

Tracking Orders

Once your order is shipped, you will receive a tracking number via email.

Should you have any other questions, please feel free to contact us via email: service@chillcarve.co.uk.

ChillCarve Service Team